Try closing any other programs that might be running in the background and see if that helps. Another possibility is that your computer’s CPU is not powerful enough to handle a Skype call. If you’re on a wireless connection, try moving closer to your router. One possibility is that your internet connection is not strong enough to support a Skype call. Why does my Skype keep freezing during calls? If you’re still having issues, try uninstalling and reinstalling Skype. ![]() If you’re still having issues, try restarting your computer and/or your modem/router. You can find the system requirements on the Skype website. ![]() Make sure your computer meets the minimum system requirements for Skype. If you’re using an older version of Skype, you may need to upgrade to the latest version in order to continue using the service. You can download the latest version from the Skype website. Make sure you’re using the latest version of Skype. If you’re having issues with Skype on Windows 10, here are a few troubleshooting tips to try:
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